Terms & Conditions

1. Introduction

Welcome to River Stone Hospitality. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.

2. Services Offered

River Stone Hospitality offers a range of travel services including hotel/resort bookings, transportation tickets (rail, air, bus), vehicle bookings, cruise holidays, adventure camps, events, and school trips.

3. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

4. Booking and Payment

All bookings made through our website require payment via Razorpay. A deposit may be required at the time of booking, with the balance due before the start of the service. Any fees associated with cancellations or changes will be outlined at the time of booking.

5. Cancellation and Refund Policy

Cancellations must be made in accordance with the terms provided at the time of booking. Refunds will be processed as per the cancellation policy applicable to the specific service booked.

6. Liability and Responsibility

River Stone Hospitality is not liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our services. We are not responsible for any issues arising from third-party service providers.

7. User Responsibilities

Users are responsible for providing accurate information and adhering to travel guidelines and regulations. Users must also maintain appropriate behavior during tours and events.

8. Privacy Policy

Our privacy policy, which explains how we collect and use your information, is available on our website.

9. Changes to Terms

River Stone Hospitality reserves the right to change these terms and conditions at any time. Users will be notified of any changes through our website.

10. Contact Information

For support or inquiries, please contact us at info@riverstones.in or +91 90991 23099.